To understand how translation services actually work, we turned to a review published on T-J.ru. The review describes the experience of a customer who tested several agencies by submitting a request for notarized translation. We analyzed the data and identified key parameters to consider when choosing an agency.



Key Criteria for Selecting a Translation Agency in Moscow



To evaluate agencies objectively, we analyzed their performance based on several key criteria: ease of ordering, response time, average turnaround time for translations, payment options, and cost transparency. Ratings from popular sites like Google, Yandex, and 2ГИС also play a significant role, as they are based on real customer experiences.

Convenience of Ordering and Availability of Information



One crucial factor in choosing a translator is the ease of placing an order. We found that not all agencies provide detailed order forms. Some only offer phone numbers or require messengers, which may be inconvenient. The best agencies allow customers to submit documents online and receive immediate cost estimates.

Response Time and Transparency of Calculations



When contacting different agencies, we noticed differences in response times. Half of them responded within 15 minutes, significantly speeding up the process. However, other agencies took hours to reply, and some managers did not disclose specific costs. Additionally, not all agencies disclose pricing details, limiting themselves to total amounts without explaining costs. This can create difficulties for customers trying to understand what they're paying for.

Reputation and Reviews



Researching an agency's reputation is essential before choosing one. Reviews on Google, Yandex, and other platforms help understand customer satisfaction with quality, order fulfillment speed, and service level. During our analysis, we noted that high ratings (4.8-5.0) were mostly for agencies with long experience and strong customer support. However, the number of reviews matters too — small agencies with high ratings may have only a few dozen reviews, making them less indicative.

Experience and Longevity



Long-term presence on the market shows stability and a well-established system. We encountered agencies with over 20 years of experience as well as younger ones operating for 5-7 years. Established agencies typically have a larger client base and experience working with various documents. Younger agencies can offer flexibility, better service, and modern technologies.

Payment Options

Translation agencies should provide convenient payment methods. However, not all allow online payments. Some only accept cash or bank transfers, which may inconvenience customers ordering remotely. The best option is to allow card payments through the website or in-office terminals. Agencies offering these options received higher ratings.

The top 10 translation agencies in Moscow, based on an article on T-J.ru, "How I chose a translation agency to translate documents for a French university":

1 Rocketperevod⭐ (5/5) — Best choice rocketperevod.ru

Convenient order form with the option to attach a file. Quick response.

Online payment option. Low price — 5,500 rubles.

Perfect rating: 5/5 (out of 310).

5 years on the market.

Summary: Maximum convenience and speed of registration, good service, and a reasonable price.

2 Egorov Brothers Translation Agency ⭐ (4.9/5) — eks-libris.ru

Fastest response. Lowest price — 4,050 rubles.

No form on the site, only phone and mail.

Rating: 5/5 (out of 243).

16 years of experience.

Summary: Cheap and fast, but inconvenient to place an order (only mail and phone).

3 Master Perevoda ⭐ (4.8/5)— A reliable choice – masterperevoda.ru

Convenient order form.

Quick response. Payment in the office.

Average price — 6,000 rubles.

Rating: 4.5/5 (out of 300).

22 years on the market.

Summary:Stable and reliable option with a long track record.

4 Neoland ⭐ (4.7/5)— Best by Experience – neoland.ru

Convenient order form, but partially doesn't work.

Quick response. Price — 5,070 rubles.

Rating: 4.8/5 (out of 60).

17 years of experience.

Summary: Highly experienced bureau, but with technical issues on the website.

5 Proflingva ⭐ (4.6/5) — Good service, but expensive – proflingva.ru

Full-fledged application form. Slow response.

Highest price — 6,060 rubles. Rating: 4.8/5 (out of 60).

16 years of experience.

Summary: Quality service, but long and expensive.

6 Yazikon ⭐ (4.5/5)— Fast, but little information – yazikon.ru

Order form is incomplete.

Quick response. Price — 5,600 rubles.

Rating: 4.8/5 (out of 190).

12 years of experience.

Summary: Suitable for those who want fast request processing but are ready to deal with the nuances themselves.

7 Perevodof ⭐ (4.4/5) — Fast, but only by phone – perevodof.ru

Quick response. No full form, only phone number.

Price — 5,300 rubles. Rating: 4.3/5 (out of 1500).

7 years of experience.

Summary: If you're ready to order over the phone, a good option.

8 TranExpress ⭐ (4.3/5)— Slow but high quality – tran-express.ru

There is a convenient form.

Long answer. Price — 5,200 rubles.

Rating: 4.8/5 (out of 343). 13 years of experience.

Summary: If you're not in a hurry, the bureau is fine.

9 Traktat ⭐ (4.1/5) — Uncomfortable ordering – www.traktat.com

The form on the website does not allow you to describe the task. Very long response time.

Price unknown. Rating: 4.7/5 (out of 130).

8 years in business.

Summary: Can be considered, but with difficulties in the design.

10 Linker ⭐ (4.0/5)— Form doesn't work – perevod-linker.ru

Order form does not work. Very long response time.

Price unknown.

Rating: 4.9/5 (out of 200)

15 years in business.

Summary: Good reputation but hard to place an order.

Conclusion:

  1. If low price is important, consider Egorov Brothers Translation Agency (4050 rubles).
  2. If you need the best service, go for Rocketperevod.
  3. If experience is important, Neoland is a great option (34 years on the market).
  4. If fast processing is crucial, choose Rocketperevod or Translation Wizard.
  5. For a simple application, go for Rocketperevod , Proflingua, or TransExpress.